An interesting post over at the Estetica Forum titled: Designer and Client Faults, I thought I'd share it here too.
CLIENTS
1. FILL THAT WHITE SPACE!
So you as the client pay good money for an A3 double page spread. The
last thing you want is the designer skimping on actual design work. What
you get in return is a small heading with body copy and three quarters
of white space left. This usually leads to the designer being asked to
fill every space on the white paper with ads, call to actions, the
company logo, pictures, infographics, contact details, social media
icons, etc.
Solution: The expression ‘Less is more’ applies here. It’s quite
possible the reason for the white space in the first place was for the
message to have more impact. There isn’t (and shouldn’t be) any pressure
to fill the whole page. Most of the time you’ll find that the design
with a very simple message is more effective than the one crowded with
too much detail.
2. HERE’S ONE I TOOK EARLIER
Graphic design is the creative process of communicating a message
through the use of image and text. It’s no secret that the perfect image
is key to making a design work. In some cases where the supporting text
is minimal it’s make or break. But in this tough economy you want to
keep costs as low as possible. So you supply an image that you took
yourself. Problem solved right? Well unless your other job is a
professional photographer then no.
Solution: The harsh truth is that you are not a photographer. It’s
quite understandable that you want to keep costs to a minimum but it
comes at the expense of having your design look unprofessional. Royalty
free images have proven to be very successful and is the answer here.
The wide range of choices also help the designer have more freedom to
work rather than the restrictions imposed by a supplied image.
3. WE’LL SEND THE REST TOMORROW…
You need something designing but all you have at the moment is a few
lines of text that briefly outlines what you want. You still haven’t
decided what images you want in there and the messaging hasn’t been
confirmed yet. Unfortunately you need it by the end of the week so this
will have to do for now. So you hit send and hope for the best.
Solution: There may be quite a few issues that are playing a part in
the delay here. Images that haven’t been commissioned yet may still
need supplying. Perhaps you are taking over someone else’s workload and
aren’t fully up to speed. However being unorganised isn’t good practice
for a successful business. Make sure you contact the studio only after
you know exactly what you want. It’s the same kind of organisation you
would expect from the design studio (Would you want them to send you
half a logo?). Therefore it is essential to make sure the level of
professionalism goes both ways.
4. CLASH OF THE PANTONES
A really important decision in design is what colour to choose. In most
cases there are two colours (primary and secondary) However you want the
design to look “bright” and “vibrant” so your choices aren’t exactly
the best. Unfortunately bright pink and lime green just don’t mix.
Solutions: It’s best to have some knowledge of colour theory. There
are some colours that just don’t go well together whilst other colours
can have a completely different meaning to the message being conveyed. A
quick solution to this situation is to visit sites like Kuler (https://kuler.adobe....ate/color-wheel) or Colour Scheme Designer (Paletton - The Color Scheme Designer) to help you pick out the right colour.
5. THE BIGGER THEY ARE THE HARDER THEY FAIL
You have the perfect design but it’s too small. What if the customers can’t read this from a distance? It needs to be bigger.
Solution:
First of all unless it’s large format print (signs, bus backs etc.) the
customer probably won’t be reading a leaflet from a distance. Having
really large elements can affect the overall look of the final design.
It not only compromises it but also patronizes the viewer. Most clients
feel that by not making their title or logo bigger it would mean that
customers might miss out on what the main message is or whom it’s from.
This is nothing more than a myth. Customers are a lot smarter than you
think.
DESIGNERS
1. I DON’T GET IT…
Designers have this mentality where they skim and scan through a brief,
pick out the keywords and get straight to work. Within hours they have
created their work and sent it out on proof. Job well done, bring on the
next- oh wait, what’s this? The client came back with a huge list of
changes? What did I do wrong?
Solution: The problem here is the supposed precognitive ability that
designers think they have. You think you’ve read this kind of brief
before and so the rest of it isn’t important. In doing this you ignore
important details such as tone, target audience, specifications etc. In
some cases you have read the brief but have misinterpreted it. It’s
advised to ask as many questions as you can. Remember that ‘He who asks
is a fool for 5 minutes, but he who never asks is a fool forever’
2. RGB > CMYK
There is nothing worse than having something look beautiful on-screen
but looking completely different on paper. This is always down to the
type of colour model that it is. RGB is always used for on-screen whilst
CMYK is for print.
Solution: It’s always worth checking this before sending it to
print. The best way to do this in Indesign is to go to File >
Preflight which gives you an overview of everything from missing links
to RGB images.
3. NON-DESTRUCTIVE WORKFLOW
Clients can be indecisive. There will always be a situation where the
client feels that a previous version you did actually works better than
the new one. Unfortunately you saved over that old version and there’s
no way to get it back.
Solution: The solution is a simple one. Make sure you save versions
of the same artwork elsewhere. It’s worth doing this when a big change
is asked of you. Also try to work in a non-destructive workflow. This
means that you should set your work out in a way that should be easier
for you to access and track back should you need to i.e. duplicate
layers, use masks instead of eraser, create new layers.
4. GET YOUR PRIORITIES STRAIGHT
Sometimes there is a lot of text that needs adding to a page. There may
not be a way around this and the client can’t edit any of it as it’s all
important. So you go about designing it in the only way you know how.
You make everything as small as possible.
Solution: This is a difficult situation to be in. There are times
where a client can edit their copy to help make space for your design so
if this is an option then by all means use this to your advantage. If
not then you need to start prioritising your message. What part is the
most important? Is it the most visible? It’s possible that you may have
to sacrifice good design to achieve this. As a general rule never have
body copy smaller than 8pt.
5. WHAT’S YOUR TYPE?
Everyone has been in a situation where they get really invested in their
work. So much so that they have more than one option. In doing this you
feel like some fonts work well in the first version. But the second
version has a more appropriate font. Why not use them all?
Solution: Good designers have this unwritten rule where they
restrain form using more than 2 fonts. Sometimes the main headline
requires a very decorative font. Make that your primary font. This font
doesn’t necessarily have to carry over into the main body copy so for
that a more legible font can be used.
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